Star USA Lines LLC

Star USA Moving, LLC team of excellence I was lucky enough to get the best move team I ever had. I used moving companies a dozen time during my 25 year military career, but by far, the Star USA Moving, LLC team was the best. Sean and all of the other movers went above and beyond to make me and my fa...

Disrespectful & Unprofessional! This was a cross-country, storage to storage space move: From one 10 x 15 space to another 10 x 15 space. Relatively simple. I made a 2-day road trip to the pickup sight. Initial contact by this carrier was blunt and dictatorial. Carrier told me their schedule with no...

“Outstanding Experience — Highly Recommend!” As a disabled Marine veteran, I’ve moved enough times to know how stressful and exhausting it can be, but this crew completely changed that. From start to finish, they were professional, efficient, and incredibly respectful. They handled two separate pi...

This company honestly doesn't deserve one star. I was a POA for a friends move and helped them pick this company because they were BBB accredited. When the company came to pick up the items the crew spent the entire time groaning and saying "this is a lot of stuff" (they were told there was a lot of...

hidden charges and the rudest owner named Alex. He told his crew they were packing for the day, not by the hour, so the crew took their time then at the end, they tried to add more time and said they didn't know it was by the hour or they would have gotten it all. the owner was threatening and wh...

Quoted $3,000 and signed quote accordingly with their Marketing guy Mark. Movers came on a Monday and loaded all of our belongings and then at paper signing they let us know it would be an additional $1,800 because the quote was miscalculated, though I went room to room in detail on the phone with M...

Jonathan ran a great team and they were all very careful and responsive. The ETA was kept both on their arrival at our Atlanta home and on when they would arrive in SC the following day. We absolutely recommend them for a long distance move.

Run. Do not risk your hard earned money on this company. They only care about money and their schedule. They did not care about the quality of the job or the customer experience nor satisfaction. They misquoted me, overcharged me, rushed my job, broke my precious fragile items , lost items , did no...

On the day of my move, the mover showed up to my storage unit and looked around, immediately saying he couldn't move me for the price quoted by Safe Ship Moving Services (another terrible company). He estimated I had 1500-1700 cu of stuff (twice as much as Safe Ship estimated), until I showed him o...

Terrible, misrepresentations, rude, excuses and simply unacceptable behavior all around. Guy almost fought my 22yo son because of the way he was acting and speaking to me. It was so ugly. I had to stay behind for the other company that took over for moving & I sent my son ahead on a plane Don't ever...

Negative stars should be an option. WORST service with Criminal business practices!!!It would be better to save your money and use it to furnish and buy all new things. In addition to never delivering all your items, they wait until all your items are loaded on the truck, "guess" it's more cubic fee...

Stay Away!! Missing items - poor communication - Total rip off! Our move from Atlanta to Charlotte was unmercifully stressful!!! They squeezed a 2-day pack and move into one loooooong ass stressful day. Items were damaged and lost in the dark. Move in 2 months later and they are missing 2 boxes and...

If I could give a zero I would. They were contracted through Allied Transportation for me...showed up angry. He said he was waiting 45 minutes and I didn't answer the phone. It was two minutes between the calls. My son called him and let them in, stayed on the phone with them and directed them to...