Mover's Van Lines INC
★ 2.7· 41 reviews · Doraville, GA
Active carrier
- USDOT number
- 1269885 ↗
- MC number
- MC495879 ↗
- Phone
- (470) 359-5151
- Fleet
- 1 truck · 2 drivers
- Safety (FMCSA)
- 0 inspections · 1 crash
- Service area
- Interstate moves
- Location
- 6735 P'TREE IND BLVD 100, Doraville, GA 30360
- In the registry since
- 2004 · 22 years
- FMCSA registration updated
- Feb 2024
Rating trend by year
Share of 1–5★ reviews per year, Google + Yelp combined (41 dated reviews)
4.9★
2019
13
2.2★
2020
10
2★
2021
4
1★
2022
8
1.2★
2023
5
1★
2024
1
5★
4★
3★
2★
1★
Rating breakdown
2.7
41 reviews total
5
16
4
1
3
0
2
1
1
23
Customer reviews (41)
Google
This was the worst Moving Company of my life. We have moved 7 times over the years between cities. Never before have I had this many problems with a Mover in my life. They hounded me for additional funding after grossly underestimating my packing and loading expenses. They lost and damaged my ho...
Google
Wish I read this reviews before choosing movers van lines. I've moved between states 7 times in the past few years with packing my own uhaul, this the first time using a moving company since my job was going to pay for it. I had to pack everything myself, used good quality bubble wrap and home depot...
Google
The only reason I am giving this company a 2 star rating instead of a 1 star rating, is because Omar packed my glass items extremely well to where they were all received without a scratch on them. The reason for this rating is because a lot of my items received were messed up with scratches, dents,...
Google
In short: Company attempted to violate the contract as written and charge me 5x the contracted re-delivery fee. Upon first attempted delivery, I informed the business that I would need to delay the delivery by 3 days. They then told me that I would be charged a redelivery fee of 1500 dollars. Howev...
Google
This place is purely horrible. Do not use these movers whatsoever. They have broke a lot of our stuff. We have missing stuff. They changed us for a semi when that wasn’t even what picked our stuff up.
Google
I was very impressed with service from “soup to nuts”. Susan was my contact person and I cannot rave about her enough. She was professional while understanding and empathetic. Daman and crew were efficient, professional and courteous. I have nothing but praise for everyone I dealt with at Movers van...
We read this company's 21 lowest-rated reviews and sorted what they describe, unverified, as written by the reviewers. A type is listed once two or more reviewers describe it, and a review that describes two problems is counted in both rows. Quotes are the reviewers' own words.
Damaged or lost belongingsItems broken, lost or missing during the move
13 reviews · latest 2024
Damaged or lost belongingsItems broken, lost or missing during the move
13 reviews · latest 2024
“When a number of boxes came back obviously busted with several glass items broken they simply said the insurance would cover.” 1★ · Google · Nov 2023 · George Schilling · Read the review →
“a lot of my items received were messed up with scratches, dents, and once out back together completely stripped screws on everything.” 2★ · Google · Sep 2023 · Brittany McCaskey · Read the review →
“They have broke a lot of our stuff. We have missing stuff.” 1★ · Google · Jul 2023 · Debbie Mills · Read the review →
Damage claim denied or ignoredA claim was refused, ignored, or paid a fraction of the value
8 reviews · latest 2024
Damage claim denied or ignoredA claim was refused, ignored, or paid a fraction of the value
8 reviews · latest 2024
“They've refused to settle my claims.” 1★ · Google · Apr 2024 · Mack Fields · Read the review →
Bill higher than the quoteThe price went up on moving day or at delivery
5 reviews · latest 2024
Bill higher than the quoteThe price went up on moving day or at delivery
5 reviews · latest 2024
“Well the payment was based on 7 hours!!!! Not 3 hours as quoted. That was equivalent to $1,000.00!!!!!” 1★ · Google · Oct 2020 · renee mayo (Naynaymayo) · Read the review →
Belongings held for extra paymentCrew refused to unload or deliver until paid more
3 reviews · latest 2022
Belongings held for extra paymentCrew refused to unload or deliver until paid more
3 reviews · latest 2022
“I was told they would keep my things if I didn't pay them more money.” 1★ · Google · Nov 2022 · CJ Spencer · Read the review →
“once they reached a little under half of the truck space, they said in order for them to load and fill up the rest of the truck bed, we would have to pay them more money” 1★ · Google · Aug 2021 · Viviana Morillo · Read the review →
“Owner and supervisor demanded cash, zelle or wire transfer before unloading. Refused credit card after office had my card for the deposit and I was told the move could be put on the card” 1★ · Google · Jun 2021 · Bill Kolbrener · Read the review →
Late pickup or deliveryPickup or delivery happened later than promised
3 reviews · latest 2022
Raised inside reviews quoted under other problems
Turned out to be a brokerA different company showed up or handled the move
3 reviews · latest 2021
Turned out to be a brokerA different company showed up or handled the move
3 reviews · latest 2021
“Mover's Van Lines was contracted by International Van Lines to move our items from TN to TX.” 1★ · Google · Jul 2021 · Robert Morris · Read the review →
These are customers' accounts, quoted as written. Problem types and sums are our reading of each review. We do not verify individual claims, and the company may dispute them. Counts cover the 21 low-rated reviews we read, not every review on Google or Yelp. Bars compare the types with each other.
Write a review
Log in to write a review →Profile views
Daily visits to this profile over the last 30 days (6 total)
Aug 14
Sep 12